Quick Update for The 39 Steps
We’ve pushed the opening of The 39 Steps and will open as soon as it is possible.
If you have already purchased tickets, the full value of your purchase (Tickets, Playbill, Hotel if applicable) are being held as a credit on your account for when the show opens or it can be used against a future production of your choice.
Once the new dates have been determined, you will be contacted directly by our box office. We ask that you please DO NOT call the Box Office regarding your tickets. Our staff are unable to take calls at this time, if you have an urgent matter, please click here Box Office to email.
We are so thankful to have a loyal and courageous community of patrons, volunteers, staff, artists, and communities who care for the Chemainus Theatre Festival as it creates theatre and experiences that nourish and enrich the human spirit. In these trying times, we will work to safeguard this special place and trust that we will be able to celebrate and uplift our Vancouver Island community with great theatre when this time has passed. We have a dedicated team working to ensure the continued long term viability of our theatre and we are diligently developing plans to ensure we remain strong.
We will remerge, when it is safe to do so, with creative energy, artistry, determination, and heart. Adversity offers a chance for resilience, and the Chemainus Theatre Festival, in this for the long haul, looks forward to another chance to shine with you all again.
This is a difficult and challenging time for our community and the country at large. Rest assure we are doing everything we can to ensure the safety and well-being of our patrons, volunteers, staff, artists and community. After thoughtful and careful consideration, the Chemainus Theatre Festival is suspending operations to do our part in slowing the spread of COVID-19, effective immediately. This temporary suspension will be in effect until further notice.
• Disney’s Beauty and the Beast is postponed for now. Current ticket holders will receive new tickets (this includes theatre tickets, Playbilling Dining Room bookings and Theatre Hotel Getaway packages) once dates have been determined and you will be contacted directly by our box office. We ask that you please DO NOT call the Box Office regarding your tickets.
It is our goal to resume operations as soon as it is determined safe to do so. If you are a season ticket holder or have already purchased tickets for an upcoming show, we ask that you please hold off rebooking your tickets until we can reschedule our season. You will be contacted directly by the box office to make future arrangements. We will work with you to reissue updated tickets and offer flexible options as schedules evolve.
The doors to the box office are currently closed and we are unable to accept incoming calls during this time. Staff are working remotely and we are available to answer your questions via email. We anticipate email volume will be high for the next couple of weeks, so we thank you in advance for your patience as our staff respond to your inquiries.
How can I help?
We thank you for your patience, understanding and continued support during these extraordinary times. If you wish to donate to support the Chemainus Theatre Festival it will go a long way to ensuring that we can continue creating live professional theatre as soon as the business is back to normal. Click here for donations to the Chemainus Theatre Festival.
We will continue to look to the Public Health Agency of Canada and HealthLink BC for recommendations, guidance, and direction. As we receive more information, we will provide updates via email and on our website in the coming weeks. We are acting with an abundance of caution as a not-for-profit organization and have carefully considered the tremendous impact of this decision.
Thank you for your patience, support and understanding.
Randal Huber, Managing Director
Mark DuMez, Artistic Director
Please email us at firstname.lastname@example.org if you have any questions.