Will you sell my ticket account information?
No. It is illegal for us, or anyone else, to sell your account information.
Why do I have to set up a ticket account?
Your ticket account helps us provide the best possible service to you. It allows us to track your special needs, preferences, and contact information. Should there be a problem with your tickets, we can reach you to solve the problem prior to your arrival. Should your tickets be lost, stolen or forgotten, we can replace them for you if you have a ticket account with us. Your information is secure and will not be sold or distributed.
What if I arrive late at the theatre?
Performances begin promptly at the scheduled start time. If you arrive late you will be seated at an appropriate break in designated seats close to the door. After intermission you may move to your booked seats.
What happens if I miss a performance?
If you have missed a performance, you may book a Missed Show Ticket. This offers you the opportunity to see another performance date of the same show at 40% off. Contact the Box Office for more information.
Can I wear perfume or cologne in the theatre?
Many patrons suffer from allergies relating to fragrances. We ask that you refrain from using perfumes for the health and well-being of your fellow patrons.
Can I take photographs or video in the theatre?
Cameras, video cameras and any other image or sound-recording devices are strictly prohibited in the theatre due to copyright laws.
Can I bring my children?
Please ask us for play and age recommendations, as some productions may not be suitable for all ages. Tickets must be purchased for any child attending a performance and children must be seated with a parent or guardian. Please note that children age three and under, including babes-in-arms, will not be admitted to performances (except KidzPlay Series).