Streaming FAQs

Home/Streaming Events/Streaming FAQs

Contact us:

  • By Phone: 1-800-565-7738 or 250-246-9820

Mon-Fri 10:00am – 4:00pm

Yes! You can access your credit by logging into your online account. Once you are in your shopping cart and ready to check-out, click Redeem my Credits/Gift Certificates.

If you have previously purchased tickets to the Chemainus Theatre and provided us with your email address, then you already have an online account.

To login for the first time, click the Reset My Password button on the login page to add a password to your account.

You need an online account to view online streaming performances. Your account also allows you to:

  • Access your account credits and gift certificate balances
  • Print your tickets for future shows
  • Access your shopping cart history

The stream will be available to you on demand for a 24 hour period after the start of the show. You can log in to your account and view it anytime within that watch window.

1.  LOGIN to your Chemainus Theatre Online Account.
2.  Click the Watch Live Stream button under My Patron Services.
3.  Click the red WATCH button.

For more details on how to watch the show online, view our video tutorial below.

The Chemainus theatre is presenting a series of live online content for you to enjoy from the comfort of your own home. These performances will be available to you on demand for a 24 hour period after the start of the show. You can log in to your account and view it anytime within that watch window.

It’s easy to get started:

  1. LOGIN to your Chemainus Theatre Online Account. (See below for more information on accessing your online account.)
  2. Purchase your ticket.
  3. Login to your account and enjoy the show!

Unfortunately, no. All Chemainus Theatre tickets are non-refundable, including streaming tickets. You will have 24 hours to watch the show online.

Yes! These are “on demand” performances, meaning you can log in and watch the show anytime within 24 hours of the start time of the stream. For example, if the show starts at 7:30pm, you can watch it anytime within the following 24 hours.

You will have access to the Online Streaming Event for 24 hours after it is made available.

Online Streaming Events are approximately 1 hour long and can be viewed for 24 hours after the event starts.

Online streaming tickets are purchased through our online on our website or by calling the box office at 1800-565-7738.